Check Your WASA Rawalpindi Bill
How To Check WASA Rawalpindi Bill Online?
- Enter your 8-digit Consumer Code.
- Click on the button above.
- Now will show your online WASA bill Rawalpindi on seperate Page.
- Press Ctrl + P to print your page or PDF.
How to Pay WASA Rawalpindi Bill?
1. Mobile & Internet Banking
Most banks in Pakistan (e.g., ABL via myABL) allow you to pay WASA bills easily:
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Log into your mobile or internet banking app.
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Go to the Bill Payments or Payments section.
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Select Utility > WASA – Water and Sanitation Agency (Rawalpindi).
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Enter your 8‑digit reference/consumer code.
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Authenticate the transaction via OTP to complete payment
2. JazzCash App / *786# USSD
You can settle your bill via JazzCash using the app or USSD:
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Open the JazzCash mobile app and pick Bill Payments, then select WASA Rawalpindi.
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Alternatively, dial *786#, select “Pay Bills”, choose the bill type, scan the barcode on your bill or enter the reference code, then confirm with your MPIN
This method may include a small service fee after the first few free payments each month .
3. EasyPaisa App
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Open the EasyPaisa app.
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Tap Pay Bills, select Water & Sewerage, choose WASA Rawalpindi.
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Enter your 8‑digit code, confirm the payment, and wait for the confirmation notice
Note: Users report that EasyPaisa made online bill payments chargeable (e.g., 5–20 per payment)
4. Bank Website
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Visit your bank’s official website.
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Navigate to the Online/Mobile Banking → Bill Payments section.
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Choose WASA Rawalpindi, enter your billing reference (consumer) number.
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Authenticate via OTP/pin and complete payment
Summary of Available Methods
| Method | Platform | Highlights |
|---|---|---|
| Bank mobile/web app | Secure, low/no fee | Ideal for direct payments |
| JazzCash app / USSD | Convenient, barcode scanning | May have minimal fees |
| EasyPaisa app | Quick and popular | Watch out for service charges |
| Bank website | Safe and official | OTP-secured |
Tips for Smooth Payments
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Always enter your full 8-digit consumer code to avoid errors.
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OTP/authentication is required to ensure security.
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Keep an eye on small service fees, especially when using JazzCash or EasyPaisa.
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Save your transaction confirmation (screenshot/receipt) for record-keeping and dispute resolution.
Services Of WASA In Rawalpindi
Water Supply Services
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Source management & quality control: Operates and maintains Rawal Lake filtration, Khanpur Dam, mini-plants, and over 400 tube wells. Continuously monitors water quality and supply infrastructure
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Distribution & maintenance: Ensures water delivery to residential, commercial, and public areas, liaises record maintenance, and conducts repair and upgrade works .
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New connections: Handles applications and processing for fresh water connections
Sewerage & Drainage
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Sewage collection & treatment: Manages sewage networks, treatment plants, and drainage operations. Regular upkeep and environmental protection activities are handled proactively
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Wastewater upgrades & research: Implements system enhancements and explores effluent reuse options.
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New sewer connections: Provides installations for new residential and commercial sewage connections.
Water Quality Testing
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Comprehensive lab testing: Weekly testing of water from tube wells, mini filtration plants, and reservoirs for physical, chemical, and bacteriological parameters.
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Zonal sampling: Covers six city zones to ensure distribution integrity right up to consumers’ taps.
Complaints & Customer Support
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Complaint centers: Multiple zonal offices open 8 AM–11 PM handle service, billing, sewerage, and tanker requests. A city-wide helpline (1334) is available for emergencies.
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Main Consumer Care Center: Located at Liaquat Bagh—addresses new connections, billing queries, installment plans, and fine waivers.
Billing & Revenue
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Billing services: Issues water & sewerage bills and provides online checking, duplicate bill downloads, and digital payments via portals and apps.
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Revenue recovery & enforcement: WASA often surpasses collection targets, using measures such as disconnections, fines, and legal actions against defaulters and water theft.
Planning & Development Projects
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Network expansions: Ongoing expansion of sewerage systems and water infrastructure under ADP projects across multiple union councils.
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Future mega-schemes: Planning large-scale initiatives like the Ghazi Barotha project to augment future supply.
Summary Table
| Service Area | Examples of WASA’s Role |
|---|---|
| Water Supply | Filtration, tube wells, new connections, maintenance |
| Sewerage | Sewage pipeline upkeep, treatment, effluent projects |
| Quality Testing | Lab-based monitoring and per-zone sampling |
| Customer Support | Complaint centers, helpline, consumer care |
| Billing & Recovery | Bill issuing, online payments, defaulter actions |
| Development | Infrastructure projects, future supply solutions |
Locations & Contacts
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Head Office: Liaquat Bagh, Murree Road, Rawalpindi – Helpline: 1334; Landlines: 051‑5555489–93
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Zonal Offices: Multiple centers across east, west, PP6 zones for localized complaints.
❓ FAQ – WASA Rawalpindi
1. What services does WASA Rawalpindi provide?
WASA manages all aspects of water and sewerage in Rawalpindi—this includes operating Rawal Lake, Khanpur Dam, tube wells, filtration plants, and maintaining distribution networks. They also handle sewage collection, treatment, and environmental protection efforts.
2. How can I view or download my water bill?
Simply visit the official WASA website, enter your 8-digit consumer code, and access your current bill. You can print it or save it as a PDF.
3. What online payment options are available?
You can pay through mobile and internet banking, JazzCash, EasyPaisa, or via your bank’s website. Additionally, WASA’s Android app lets you pay and lodge complaints from home.
4. How are water quality and safety monitored?
WASA has a modern testing lab at Rawal and performs weekly checks on samples from six city zones. These tests cover physical, chemical, and bacteriological parameters to ensure safety.
5. Where and how can I lodge a complaint?
For issues like low pressure, billing, or wastewater problems, you can:
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Call the 1334 helpline (available 8 AM–11 PM).
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Contact any of the zonal complaint centers listed on the WASA site.
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Use the WASA mobile app to submit your complaint.
6. How do I request a new water or sewerage connection?
Visit the main customer care centre at Liaquat Bagh or a zonal office with required documents. You must fill out the appropriate form and pay applicable fees and security deposits.
7. What are the charges for late payment or misuse?
Late utility payments incur surcharges. WASA also levies strict fines for water wastage: up to ₨10,000 for households and ₨20,000 for commercial users. Unauthorized connections face disconnection and legal action.
8. How can I get in touch with WASA?
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Helpline: 1334 (8 AM–11 PM daily)
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Landlines: 051‑5555489 to 93
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Email: [email protected]
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Mailing Address: Liaquat Bagh, Murree Road, Rawalpindi.
9. Is there an app to manage WASA services?
Yes, WASA Rawalpindi launched the “WASA Rwp” Android app, allowing users to view bills, make payments, and lodge complaints from mobile devices.
10. What if there’s a water shortage or drought emergency?
WASA monitors water levels in dams, adjusts supply hours, enforces restrictions, and levies fines for waste or illegal usage. They also launch awareness campaigns during such events.
Quick Comparison Table
| Topic | Details |
|---|---|
| Bill Viewing | Enter consumer code on WASA website or app |
| Payments | Bank apps, JazzCash, EasyPaisa, WASA app |
| Complaints | 1334 helpline, zonal offices, WASA app |
| Quality Assurance | Weekly lab tests—physical, chemical, bacteriological |
| New Connections | Apply at Liaquat Bagh or zonal offices |
| Penalties | Late-fee surcharges, wastage fines up to ₨20,000, disconnections |
