🧠 1. Mnemonic Phrase Method

“📞 Call WAPDA When All Power Disappears Again!“

Each word’s first letter helps you remember:

• W – WAPDA Helpline
• A – All-day support
• P – Power-related problems
• D – Dial now
• A – Available 24/7

➡️ WAPDA Helpline: 118
➡️ Alternate PTCL line: 042-99202030
➡️ LESCO (Lahore): 111-000-118

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📟 2. Visual Grid Method (Infographic-style Text)

sqlCopyEdit+--------------------+-------------------------------+
| ⚡ National Helpline | ☎️  118                        |
+--------------------+-------------------------------+
| 🌐 Online Complaints| www.ccms.pitc.com.pk         |
+--------------------+-------------------------------+
| 📍 Regional Helpline | 042-99202030 (PTCL Landline) |
+--------------------+-------------------------------+

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📜 3. Poetic Rhyme Method

“If lights go out and things go dark,
Just dial 1-1-8 — ignite the spark!
For LESCO calls or PTCL tone,
Try 042 and 9920-2030 on your phone!”

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🔁 4. “What to Dial, When” Cheat Sheet

Situation	Number to Dial
🕯️ No electricity at home	118
☎️ Using landline (PTCL)	042-99202030
🏙️ Lahore-specific complaint	111-000-118 (LESCO)
💻 Submit complaint online	www.ccms.pitc.com.pk

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🔤 5. Acronym Backronym Style

W.A.P.D.A.

• W – We
• A – Are
• P – Providing
• D – Direct
• A – Assistance

🚨 Dial Now: 118

📍 WAPDA Complaint Number – Rawalpindi

For Rawalpindi residents, the following helpline numbers are designated to handle electricity-related complaints efficiently:

• 📞 Primary Complaint Number: 111-309-309
• ☎️ Landline Alternate: 051-4927303

🔹 Key Customer Service Centers:

Sr. No.	Office Name	Address	Office Contact	Mobile Number	Fax Number
3	CSC Marrir Hassan	Marrir Hassan, Rawalpindi	051-9292692	0307-8881782	051-9272123
4	CSC Chandni Chowk	Chandni Chowk, Rawalpindi	111-309-309 / 051-4927303	0307-8881776	051-4580617
6	CSC Chakri	Chakri Interchange, Rawalpindi	0514-675245	0307-8881772	0514-675114
7	CSC Jhelum	GTS Chowk, Jhelum Cantt	0544-9270169	0307-8881501	0544-9270170
8	CSC Fateh Jang	Near NADRA Office, Fateh Jang	057-2212067	0307-8881781	057-2212067
9	CSC Taxila	GT Road near Lari Adda, Taxila	051-9314162-63	0307-8881778	051-9314162-63
10	CSC Attock	Near Jamia Masjid, Islamia High School	057-2702756	0307-8881774	—
11	CSC Chakwal	Tehsil Chowk, Zila Council Plaza	0543-553279	0307-8881775	0543-554817

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📍 WAPDA Contact Number – Multan

For Multan region, WAPDA has appointed dedicated officers with complaint-specific contacts:

Designation	Name	Office No.	Complaint No.	PTCL	Mobile (0302)
S.E. Operation	Noor ul Hassan	9220258	9220273	8259415	0302-8312562
Dy. Director (Technical)	Arshad Munir Daha	9220198	9220273	8259416	0302-8312563
Dy. Commercial Manager	Muhammad Sarwar Ansari	9220225	9220273	8259416	0302-8312565
AM CSC One Window	Kamran Sheikh	9220242	9220273	8259416	0302-8312569
SDO AMI Cell	Kamran Sheikh	9220242	9220242	8259416	0302-8312569

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📍 WAPDA Contact Number – Islamabad

For WAPDA service and rest house bookings in Islamabad, use the following numbers:

• 📞 Toll-Free Complaint Number: 118
• 📩 SMS Complaint Service: 8118

🏢 Blue Area Service Center:

• 📍 Address: Behind Shaheed-e-Millat, China Chowk, Blue Area
• 📞 Landline: 051-9244301-2 / 111-390-390
• 📱 Mobile: 0307-8881783
• 📠 Fax: 051-2822010

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📍 WAPDA Complaint Numbers – Peshawar & Nearby (PESCO)

In KPK regions like Peshawar, Swabi, and Abbottabad under PESCO:

• 📞 District Complaint Cell (Peshawar): 0314-9044205

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📝 WAPDA Complaint Filing Requirements

To submit a formal complaint to WAPDA, include the following information:

1. Project Name (if relevant)
2. Subject of complaint
3. Detailed Complaint Description
4. Documentary Evidence (photos, bills, correspondence, etc.)
5. Complainant’s Details:
   • Full Name
   • Designation (if applicable)
   • CNIC Copy
   • Signature/thumbprint with date
   • Contact Details:
     • Phone Number
     • Email (optional)
     • Postal Address for correspondence